TERMS AND CONDITIONS

 All dealings between Skinnovation and any person for goods or service provided and supplied by Skinnovation to the Client through this website, Instagram, Facebook, Phone or Email are subject to the terms and conditions of trade set out below. By using these platforms, the client agrees to be bound by these terms.

PRIVACY POLICY

Skinnovation will not sell or disclose the client’s personal information or details to any third party without the customers consent unless for the purpose of purchase/deposit/delivery or if necessary required by laws, investigations or legal proceedings.

SAFETY POLICY

At Skinnovation, we are committed to ensuring your personal safety whilst creating an enjoyable environment. We strive to ensure that all treatments are carried out in compliance with council and product or equipment requirements. All treatments will be performed by fully qualified staff using the highest cleaning protocols and safety measures. 

BOOKING WITH SKINNOVATION

A non-refundable deposit of 30% is required when making any bookings at Skinnovation. This deposit will go towards your chosen treatment on the day and will be honored if you need to change the date of your booking prior to the 24 hour cancellation period. Failure to show up, late arrivals of 15 minutes or over and cancellations within 24 hours prior, will result in loss of deposit. It is the client’s responsibility to remember and take note of their upcoming appointment however, a confirmation text will be sent out upon booking and another prior to your appointment day.

CANCELLATION POLICY

Cancellations and no shows affect us greatly, therefore Skinnovation will adhere to a cancellation and no show policy for every booking made. A reminder text will be sent A day prior to your appointment, giving you the opportunity to change or reschedule your appointment before the 24 hour cancellation period. We understand that life is busy and emergencies can occur, please contact Skinnovation immediately and we will try to accommodate you.

PAYMENTS

Skinnovation accepts cash, bank transfer, Afterpay and online card payment.

PRICE CHANGES AT SKINNOVATION

All prices at Skinnovation are susceptible to change without notice. Supplies and skincare prices are ever changing, as are treatments and education. However, will honor prices advertised at the time of booking.

CONSULTATIONS AT SKINNOVATION

Please ensure all information given during your consultation is complete and accurate, to avoid any disappointment or receiving unsuitable treatments during your booking. It is the client’s responsibility to provide all information regarding their health or lifestyle, including any changes since the last visit to Skinnovation. It is the client’s responsibility to inform the therapist of any discomfort they may experience during treatment, to allow the therapist to adjust accordingly. Please notify Skinnovation upon booking of any conditions, such as pregnancy, illnesses, medications, or any other factors that may affect your skin. By agreeing to the terms stated above and signing the consultation form, you agree to waive all liabilities towards Skinnovation for any injury or damage incurred due to any misrepresentation of your health history and any withheld information.